1. Introduction

Welcome to Vireo ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software tools and services (the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and payment information when you create an account or purchase our Services.
• Usage Data: Information about how you interact with our Services, including IP addresses, device information, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Services;
• To process transactions and send you related information, including confirmations and invoices;
• To communicate with you, including responding to your inquiries and sending updates about our Services;
• To monitor and analyze usage trends and preferences;
• To comply with legal obligations and enforce our policies.

4. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors who assist us in providing our Services, such as payment processors and hosting providers.
• For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
• With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

5. International Data Transfers

As a global company, we may transfer your information to countries outside of Canada, including the United States and other jurisdictions. We will ensure that any such transfers comply with applicable data protection laws and that your information is adequately protected.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

8. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our Services. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vireo Suite
5 Compton Place, Hamilton, Ontario, L8T-3X9
contact@vireosuite.com
905-903-4144